Technical & Operational Consultant

Dmytro
Skrypka

"You have a problem you don't know how to solve — put me on it."

20+ years across Telecom, SaaS Product Development, and Supply Chain. I define the problem, engineer the solution, and make sure it's delivered.

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Dmytro Skrypka
20+
Years across Telecom, SaaS & Supply Chain
Evolved
Project Manager → Business Analyst → Systems Analyst → Director
Mindset
Automation — from VBA scripts to AI-augmented workflows
Global
USA, France & Eastern Europe
About

Operator. Builder.
Problem Solver.

I'm a technical and operational consultant with a background that spans OSS/BSS integrations at Ericsson, SaaS product delivery at B2B Soft, and MVNO operations at Qué tal Móvil. I've worked across Eastern Europe, France, Central Asia, and the United States.

My value is in the intersection: I'm technical enough to design a solution and operational enough to run the team that delivers it. I've built departments from scratch, turned around failing projects, and driven measurable outcomes at every level from hands-on operator to Director.

I hold a Master's degree in Computer Science (Applied Mathematics) from the National Technical University of Ukraine 'Kyiv Polytechnic Institute', and am a winner of several regional mathematics competitions.

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Battle-Tested Operator 11 years at Ericsson and another 10 in IT across Eastern Europe, France, and Central Asia. I've seen every failure and success mode from startup to multinational corporation.
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Team Builder Built and scaled operational and development teams from scratch. I define roles, hire, train, and ship — including mentoring analysts into promotions.
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Full-Stack Technologist CS degree, SQL, VBA, SAP, Power BI, ServiceNow — a deep technical foundation built before AI, now applied to AI-augmented delivery and tooling.
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Cross-Cultural Leader Fluent in English, Ukrainian, and Russian. Managed distributed teams across US, Eastern Europe, and France. Available remote in CST/MST.
Results

What I've delivered.

Services

Engagement Models

Experience

20+ Years of Evolution.

Download CV
Qué tal Móvil
MVNO · T-Mobile & AT&T Networks
Jan 2025 – Present
Technical Operation Director
Jan 2025 – Present · Denver, CO (Remote)
  • Leading all integration teams across BSS system design, activation portal, and digital sales channel integrations
  • Owning technical product requirements and SDLC management with partners and offshore teams
  • Designing internal reporting tools and automating financial reconciliation processes
  • Launched lightweight market-testing platform ahead of full BSS buildout
  • Reconciled invoices to recover $0.5M in carrier credit notes
  • Workflow automation with n8n
B2B Soft
Integrated Wireless Retail Management Platform
Oct 2018 – Jan 2025
Technical Solutions Director
Aug 2021 – Jan 2025 · New York, NY (Remote)
  • Managed partner engagements and joint product development with Amdocs and Salesforce
  • Led technical sales engineering in collaboration with Business Development team
  • Developed configurable pricing calculation tool to ensure controlled deal marginality
  • Signed major deal with Cricket Wireless
Delivery Manager
Apr 2023 – Jun 2024 · (concurrent)
  • Managed cross-functional development team (BAs, Developers, QA)
  • Owned sprint planning, capacity management, and release cycles using Scrum
  • Liaison between Product, Project Management, and Customer Support stakeholders
  • Ramped up delivery for major product release
Senior Business Analyst
Oct 2018 – Jul 2021
  • Proxy Product Owner for Reporting and BI modules (US & Canada market)
  • Established 2-tier Product Roadmap process; redesigned SDLC combining Scrum and Kanban
  • Proposed, designed and launched company's first embedded Power BI analytics module
  • Built and led Business Analysis mentorship practice company-wide; mentored two employees to BA promotions
MobiChord (now Brightfin)
Technology Expense Management · ServiceNow
Nov 2016 – Sep 2018
Product Owner
May 2018 – Sep 2018 · Salt Lake City, UT (Remote)
  • Combined Product Owner and Scrum Master roles for ServiceNow-based application
  • Identified and proposed resolution for a conceptual flaw in core product design
Head of Carrier Integration
Nov 2016 – May 2018
  • Built and trained a 12-person team of analysts and developers from scratch
  • Managed delivery of multiple projects focused on automated invoice processing
  • Established process, roles, and tooling for newly formed Operations function
  • Transferred delivery ownership from R&D to Operations to align on process and business goals
Ericsson
Telecom · OSS/BSS · Supply Chain
Oct 2005 – Oct 2016 · 11 years
Consulting & System Integration Project Manager — Eastern Europe
Jan 2013 – Oct 2016
  • Delivered OSS/BSS integration projects to Azercell (Azerbaijan) and Kyivstar (Ukraine) — 5-star customer satisfaction, within budget
  • Managed pre-sales and start-up phase for projects across Eastern Europe and Central Asia
  • Led Managed Service Transition & Transformation for Vimpelcom Russia including MSTOP/ITIL implementation
  • Identified critical flaw during due diligence that prevented a bad contract
Senior Operations Consultant — France
Apr 2011 – Dec 2012 · Paris, France
  • Designed customized Supply Chain processes for Orange France 4G rollout; reduced inventory by €1.22M
  • Built planning tool integrating Excel, Access, SAP, and SiteHandler for order forecasting and inventory control
  • Delivered €1.2M in operational and supply chain savings via CITRUS project
  • Developed SAP automation script — estimated €300K savings; saved project from denial of further financing
  • Member of Ericsson Global reference group for Supply Chain Segmentation Project
Operations Consultant — Ukraine & Global
Oct 2005 – Apr 2011 · Kyiv, Ukraine
  • Turnaround to eliminate hardware delivery delays — reduced penalties 90% (~$300K/year)
  • Implemented Purchase Order Handling Process — adopted as Best Practice reference globally
  • Designed supply planning process adopted globally as Ericsson's "Near Time Facts" process
  • Introduced Supply Project Manager role — subsequently established as a global Ericsson job function
  • Financial & material stock rotated under 10 days at 2000+ RBS/quarter — best result globally
Contact

Let's solve
your problem.

Whether you're looking for a consulting engagement, a senior embedded partner, or just want to explore a fit — reach out. I respond within one business day.

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LinkedIn linkedin.com/in/dmytroskrypka
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Phone +1 (629) 251-3413
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Location Remote from Costa Rica — CST/MST

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